ZOE Connect policy

Acceptable Use Policy

Rules designed to protect customers, recipients, providers, and ZOE Connect.

Last reviewed: September 23, 2026

Prohibited activity

Do not use ZOE Connect for fraud, stolen payment credentials, money laundering, sanctions evasion, unauthorized purchases, harassment, unlawful goods or services, or attempts to bypass account, payment, wallet, or provider limits.

Accurate information

You must provide accurate account, recipient, and order information and must be authorized to use the selected payment method.

Enforcement

We may decline or cancel an order, restrict an account, request identity or payment verification, preserve relevant records, and cooperate with payment providers or lawful authorities when misuse is suspected.